Tip 10: Do you know how a Chatbot can help you grow your business?

An Internet bot, web robot, robot or simply bot, is a software application that runs automated tasks over the Internet. Typically, bots perform tasks that are simple and repetitive, much faster than a person could. (Reference: Wikipedia)

A chatbot is a type of bot, which simulates human interaction with end-users on websites or Apps using a chat interface. A chatbot can perform a conversation with your customer or visitors of your website, just as a real person does. Chatbot can ask questions, answer customer queries and do more either based on pre-defined logic, or using Artificial Intelligence (AI).

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